OUR SERVICES

  • MANAGEMENT

    We provide a long list of management services

    • CACM Certified Property Managers
    • Preparation of Board Meetings based on Board Directives
    • Draft meeting minutes for Board review and approval
    • Site inspections using Sona's phone/tablet application for detailed tracking
    • Violation enforcement. Notices include photos of the potential violations
    • Comprehensive tracking of all service, concerns, architectural applications, violations, etc
    • Organize annual election and meeting process

  • CUSTOMER CARE

    Customer care is our highest priority at Sona Property Management. Emergency customer service is available 24/7 along with our homeowner web portal for quick response time.

    • Phone calls are always answered by a representative familiar with your community details
    • New homeowner welcome packages
    • Access account balances and make payments online
    • Quickly process escrow demand requests
    • Submit common area maintenance requests directly from your Association phone app

  • FINANCIALS

    Our services include accurate accounting and financial reporting using the most current accounting software. Monthly financial reports provided are tailored to each community.

    • Prepare proposed annual budget
    • Monthly mailing of assessment billing along with accounts receivables
    • Multiple payment methods (Check, ACH, Online Credit Card/E-Check)
    • Timely processing of accounts payable
    • Review of monthly financials and variances
    • Bank reconciliation
    • Work with CPA for year end review/audit
    • Storage of all community documents. We don't ever discard
    • Process collections on all delinquent accounts

  • VENDORS

    Sona Property Management will help you work with experienced contractors while ensuring proper licensing and developing a maintenance schedule to properly maintain your community.

    • Monitor and work with Association contractors
    • Verify insurance for all community vendors
    • Put needed contracts in place to protect Associations from unnecessary liability

Your own community website.  Created and tailored for YOUR community.

At Sona Property Management we feel that communication with homeowners is key to a well run Association.  By hosting, designing and maintaining the community websites in house we keep costs low and provide you a professional community site that is also useful.

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Let's enter this Century

COMMUNITY INFO AND UPDATES AT YOUR FINGER TIPS

Allow homeowners to access community documents, report community issues, receive alerts and reminders for upcoming board meetings and more.  We can even tailor specific items for your community such as allowing homeowners to update their gate directory name/phone number from their phone.