Onsite inspections
Regular walks, on a schedule that fits your community, using our mobile app. Every issue is logged with a photo, timestamp and location, then kept on the inspection list for follow-up until it's closed.
HOA management · Southern California
Your community, well tended.
Hands-on HOA management, our own inspection and reporting platform, and a consistent point of contact for your board.
Photo-documented inspections
24/7 emergency line
Rooted in the Inland Empire
Inspection loggedPhoto · time · location
Motion carried, 4–1Recorded live at the meeting
Homeowners, start here
Questions? info@sonamanagement.com
Pay assessmentsVia ClickPay. E-check is free, and autopay is available.
Owner portalStatements, account history, documents and meeting dates.
Escrow & payoffOrder resale disclosures and payoff demands online.
Home improvementSubmit an architectural request to your board.
24/7 emergency lineLeaks, gates, safety issues: call (909) 532-8388, day or night.
For boards
Day-to-day support for your board and community.
Full-service association management, from regular onsite inspections to the year-end disclosure mailing.
New concern loggedPhoto · time · location
Re-inspectedFollowed up until resolved
Synced to the board dashboard
Our own platform
Software built by property managers, for boards.
We walk your community on a regular schedule with our own mobile inspection app. New concerns are logged on the spot, so issues are found quickly and documented completely.
- Photo documentationEvery service and enforcement issue carries a photo timeline: clarity for the board, evidence for enforcement letters.
- Location taggedIssues are pinned to the exact unit or common area, so vendors and the board know precisely where to look.
- Follow-up trackingOpen items stay on the inspection list for follow-up.
One platform for owners and boards.
We build it ourselves, and we use board feedback to improve the platform.
- Owner portal. Balances, statements, improvement requests, governing documents, meeting dates and notices.
- Board dashboards. Current enforcement, collections, architectural activity and statistics.
- Community notices. Email blasts and mailed notices go out to owners. Each email is logged and tracked, so we can confirm delivery and follow up on any that bounce.
Board dashboard
Illustrative
Receivables trend
Inspection log
Pool gate latchRe-check next visit
Trash bins visibleCourtesy notice sent
Architectural requests
Solar panels · Approved
Fence repaint · In review
Landscaping · Approved
Digital board meetings
A board packet you click through, not dig through.
Our digital board packets keep each agenda item together with its supporting documents, financials and photos, making meetings easier to prepare for and follow.
Clearer to present
Everyone sees the same agenda item at the same time, with no page numbers to call out and nobody lost on page 140.
Attachments one click deep
Bids, photos, financials and violation histories sit on the item they belong to. The detail is there when you want it and out of the way when you don't.
Motions captured live
Motions, seconds, votes and board directives are recorded on each item as they happen, not reconstructed from memory a week later.
Minutes generated automatically
Draft minutes and owner result letters come straight from what the board voted on, ready for review after the meeting.
Prefer paper? We still prepare a traditional PDF packet for every meeting. The website and the packet are built from the same agenda and documents.
Financials
Financials your board can actually read.
Your association's money deserves careful accounting and plain language. We handle full-service accounting, from monthly assessment statements to the year-end disclosure.
- 01 Monthly financial reportingAn easy-to-read monthly financial package, included in your board packet for review and approval.
- 02 Owner billing & paymentsMonthly assessment statements are included. Postage and printing for other association mailings are itemized separately. Statements have room for community news, and owners can opt into e-statements and pay online, one-time or recurring. ACH is free, cards are accepted, and we'll help owners set up by phone.
- 03 Timely accounts payableInvoices are processed twice a week, so vendors are paid promptly.
- 04 CollectionsLate letters and courtesy notices go out on schedule, with a clear, board-approved path from reminder to lien.
- 05 Budgets, reserves & taxesReserve-study coordination, a proposed budget for board review and the complete year-end disclosure mailing. For tax preparation and audits or reviews, we get competitive proposals from qualified CPAs.
Monthly statement[Community name] · Unit [###]
Sample
- Assessment · October$90.00
- Payment received ACH · free−$90.00
- Assessment · November$90.00
Amount due
$90.00
Pay online
Autopay available
Community news: [Pool resurfacing begins Monday. Thank you for your patience!]
Payables run twice a week
Clear pricing
One monthly fee for core management services.
Every proposal is priced for your community. Monthly assessment statements are included. Postage and printing for other association mailings are itemized separately.
Get your community's proposalIncluded in the management fee
- Assessment billing & monthly statements
- Late letters
- Accounts payable
- Board meetings
- Minutes & digital board packets
- Architectural applications
- Owner portal & online payments
- 1099s
- 24-hour emergency line
Why Sona
Local, hands-on, and easy to reach.
One point of contact
The person who inspects your community also prepares your board packet, so details carry through from the walk to the meeting.
Direct communication
Board members can call or email us directly, and urgent issues can be reported through the 24/7 emergency line.
Documented, not anecdotal
Every inspection and enforcement step is backed by photos, times and locations.
Rooted in the Inland Empire
Based in Upland and serving communities across Southern California.